Learning Materials
Project Title: De-escalation Strategies for Effective Tenant Communication
Summary:
This job aid serves as a visual reinforcement for leasing professionals who completed the "De-escalation Strategies for Effective Tenant Communication" eLearning course. It offers a quick reference guide, assisting them during complex interactions with tenants. The job aid summarizes key concepts and techniques from the course, empowering professionals to handle challenging conversations confidently and professionally. Its user-friendly format ensures easy access to vital information, making it suitable for both new and experienced leasing professionals. By utilizing the job aid, leasing professionals can strengthen their ability to foster positive tenant relationships and effectively resolve conflicts, thus contributing to a harmonious living environment for all tenants.
Tools Used in Development:
Canva
Data Illustrations by Storyset
Client:
Elevate Lofts